This firm has been with us since 2009 when they began with just 2 Staffers. Now they have 12 full timers helping them do the massive amount of administrative work required to recoup hospital insurance claims. Calling the large car insurance companies and navigating their automated phone tree systems to get the correct adjuster on the line can take up to an hour for each file, overwhelming the client’s in-house office staff with expensive hours spent on hold.
By doing these calls for several years now, this client’s Staffer team has become expert at this very specific function. Nothing gets overlooked as we also provide a dedicated QC manager (in addition to the CSM) to teams of 6 or more staffers free of charge.
The client firm does not have to add expensive office space to host their 12 person team or hire on a manager to supervise. And when there is an especially large project they can scale up and add temporary staffers with just a phone call. They don’t have to waste precious time recruiting, interviewing, vetting, training, hosting and supervising. And also, zero H.R. liabilities, which increase dramatically when you add 12 staffers in-house. All for $5.90 an hour. Total savings with 6DollarOutsourcing: Over $30,000 per month salaries plus $3,000 – $4,000 hosting.